Shipping Information

How much is shipping?

You're in luck, all of our products include FREE ground shipping regardless of its size, weight, or price. Unlike many other web sites that have special rules and lots of fine print, we offer absolutely free shipping on all orders, no minimum. Orders placed by 2 p.m. central standard time will ship same day via UPS and are usually delivered within 8 business days of the transaction being placed. Please be aware that our warehouse is closed on the weekend and any orders placed during that time will ship the following Monday (the exception being major holidays).

Do you ship internationally?

We currently ship anywhere within the United States including APO and FPO addresses. No additional charges apply. We're just that nice.

Does sales tax apply?

Sales tax only applies to the state where the merchandise is being shipped. Only those orders shipping to an Oklahoma address will be charged applicable sales taxes.

How can I track my shipment?

After your order has been shipped you will receive an email confirming that your order is on it's way and you will be provided with a UPS tracking number. This number can be used to track your package every step of the way until delivery. Please inspect your package upon delivery for any damages as the carrier may be at fault and any claims should be filed as soon as possible.

Any additional questions can be directed to a sales rep. who would be more than happy to help you. Email customerservice@heater.com or call us toll free at 1-888-355-2294.